Privacy & Cookies Policy

Last update: 25/01/2024

1. Introduction
The purpose of this document, which supplements the provisions of our Terms and Conditions, is intended to define the Privacy Policy for the Freedown.io website accessible at https://freedown.io and to inform you about how Freedown.io uses, processes and protects the information you transmit to us and that we collect.
This policy applies to the use of the Freedown.io website and all its subdomains, including any information provided through the DMCA and contact pages.
This document may be modified at any time by Freedown.io in order to comply with any regulatory, legislative, jurisprudential or technological changes.
Any such changes will be posted on this page and it is understood that by continuing to use the Freedown.io website you agree to the terms of the amended Privacy Policy. You are therefore invited to consult this document regularly in order to be aware of its latest update.

2. Personal data collected
2.1 Information we collect:
• Your IP address
• The type of device used
• Your operating system
• Your web browser and any plugins
• The name of your Internet service provider or mobile operator
• The pages of the Freedown.io website that you consult
2.2 Information you send us with your consent:
When you use the DMCA notification forms or the contact form, you will be asked for information.
• Your first name
• Your last name
• Your email address
• Your full postal address
• Messages sent when using these forms
Some of this information is optional, depending on the form used.

3. The legal basis for processing personal data
When obtaining your consent to process your personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) is the legal basis.
If it is necessary to process your personal data for the performance of a contract and/or to take further action after the conclusion of the contract, Article 6(1)(b) of the EU General Data Protection Regulation (GDPR) is the legal basis.
If our company is required to process your personal data in order to comply with a legal obligation, Article 6(1)(c) of the EU General Data Protection Regulation (GDPR) is the legal basis.
Where it is necessary to process your personal data to safeguard your interests or those of another natural person, Article 6(1)(d) of the EU General Data Protection Regulation (GDPR) is the legal basis.
In the event that it is necessary to process your data to protect the interests of our company or a particular third-party and your interests or fundamental rights and freedoms do not outweigh those interests, Article 6(1)(f) of the EU General Data Protection Regulation (GDPR) is the legal basis.

4. Use of your personal data
The personal data we collect from you is generally used to provide you with relevant and personalised content, to improve customer service, to be able to contact you, for statistical purposes and more specifically for:
• Provide, maintain and improve the services to you as set out in our Terms and Conditions.
• Monitor and secure connections and access to the services
• Monitor, analyse and perform statistics on the use and activities of the service
• Respond to your requests sent via our DMCA notification and contact forms
• Carry out any other purpose for which the information was collected

5. Sharing your personal data
None of your personal data is exchanged, assigned, sold, transferred or shared with third parties.
However, we may disclose your personal data to competent authorities when necessary to investigate, prevent or combat illegal activities, fraud, situations involving potential threats to the physical safety of any person, infringement of intellectual property laws, violation of our Terms and Conditions, or at the request of competent authorities.

6. Storage of your personal data
The data collected on the Freedown.io website is subject to measures such as the use of encryption technology to secure it and protect it from loss, modification, disclosure, unauthorised access or use.
Your personal data is hosted on our servers located in various data centres which are subject to physical and technological protection such as the continuous presence of technicians and security agents, video surveillance, alarms and computer firewalls.
Access to your personal data is restricted to our employees who need to access it in order to process it. These persons are bound by contract to confidentiality.

7. About cookies
7.1 What is a cookie?
A cookie is a small text file sent by a website to your browser and stored on your device, whether it is a computer, tablet, smartphone or any other device used to view the website.
Cookies are used to remember some of your settings and preferences, for statistical purposes and generally to improve your user experience.
There are two types of cookies:
- Session cookies that expire and disappear when you close your browser.
- Persistent cookies, which have a fixed life span and disappear at a date defined by the site.
The information collected and stored in the cookies does not in any way identify you by name and does not contain any personal data that you entrust to us.
7.2 How do we use cookies?
The Freedown.io website uses cookies for the following reasons:
• Authenticating users
• Perform statistics on the content of the site
• Perform statistics on advertising links
• Personalise your user experience
• Secure connections and transactions
7.3 Do we use third-party cookies?
Yes Freedown.io uses third-party cookies provided by:
• Google Inc. through its Google Analytics service for statistical purposes as follow https://support.google.com/analytics/answer/6004245
• Google Inc. through its reCAPTCHA service to protect the Freedown.io website against spam and via its Marketing Platform service under the following conditions https://policies.google.com/privacy
7.4 How do you control your cookies?
Cookies are not essential to the operation of the site, but enhance and facilitate your browsing. You can disable the use of cookies by changing the settings in the options of your browser or any other device used to access the Freedown.io website.
Please note that such a change may cause the site to malfunction or limit its functionality.
You can also visit https://www.youronlinechoices.com to learn how to manage your cookies based on your browser and how to control and delete advertising related cookies.

8. About notifications
Notifications are messages sent to your device used to access the Freedown.io website via your browser to occasionally send you information related to the Freedown.io website.
Where such notifications exist, you must give us your consent for them to be activated and displayed. However, you can opt out of receiving notifications by going to your browser settings. Consult your browser's help function to find out how to do this.

9. Controlling your personal data
In accordance with European Union regulations, you may at any time request the communication, modification, updating, limitation or deletion of your personal data. Freedown.io undertakes to respond to any such request within a maximum of one month from the date of receipt of your request.
Please note that for legal, administrative and accounting reasons, we must keep some of your personal data for a maximum of one year. In this case your personal data will be blocked so that it is no longer available for any use whatsoever.
Send your questions and requests about the protection of your personal data by sending a message via our contact page.
Due to our obligation of confidentiality and security of your personal data, we may ask you for documents proving your identity.
Freedown.io is also entitled to oppose any abusive or repetitive request.